How the program pays, in plain English.

You start at 30% of the customer's subscription payments and move up as your active clients grow (Bronze 30%, Silver 35% from 5 active clients, Gold 40% from 20 active clients). In the second year it is 10%, and the whole run is 24 months from the customer's first paid invoice. The rate depends on your tier, not on the plan — Starter, Pro, and Business all pay it — so the more your referred customers upgrade, the more you earn.

A new customer who clicks your referral link, signs up, and pays for a NovixAgent AI plan within the 90 days cookie window. A customer who was already paying before your referral, a member of our staff and your own purchase don't qualify. A visitor who follows your link is credited to you only if they accepted Marketing cookies; clients you invite from your dashboard are linked without a cookie.

Payouts follow NET-45 terms: what you earn in a month becomes payable 45 days after that month ends, once your balance reaches $50. Smaller balances roll over, and the wait lets refunds settle before we pay; a later refund is still adjusted against a later payout.

A refund, or a dispute the customer wins, reduces the commission on that payment by the same share, from your pending balance or, if it was already paid, from a later payout. A cancellation stops future commission for that customer but doesn't affect what you've already earned.

No advertising on "NovixAgent AI" or its misspellings; other paid advertising (display, social, search) only with our written approval. Content and SEO are fine. See the program terms for the full list.

Not at launch. For now a customer is credited to you through your referral link or through an invitation you send from your dashboard. If you can show that you sent a customer who was not credited, write to us within 30 days of the customer's first payment and we may credit it by hand, as the program terms describe.

We use FirstPromoter, a standard affiliate platform: a referral link, last-click attribution, and a partner portal for clicks, signups, conversions, and balance. Its tracking cookie is set only after a visitor accepts Marketing cookies; without it a visitor who follows your link is not credited (clients you invite from your dashboard need no cookie). The platform handles tracking; we handle approvals, payouts, and program rules.

Yes. An agency refers or invites its clients, who buy their own plan from us, and earns commission per client today. Widget-level white-label is also shipped on every Business plan: hide our branding in the widget footer, set your client's logo, bot avatar, custom bubble icon, background image and colors — all per-website from the dashboard. A full agency deployment under your own brand (the widget served from your own domain, a branded admin dashboard for your clients, lead-notification emails from your sender) is on the roadmap and available to established agency partners by request. Talk to us about your needs. See the agencies page.

You agree to the partner program terms when you apply. There's no exclusive lock-in — you can stop promoting whenever you choose. We can suspend or end the partnership for a breach of the terms, suspected fraud or abuse, a client's complaint, inactivity or another reason we judge sufficient (see the program terms).

Questions about the program, a suspension or a payout go to the support address in the program terms.