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Shoppers have questions mid-cart. NovixAgent AI reads your product catalogue, shipping terms, and return policy — and answers instantly, turning would-be bouncers into buyers.
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Yes. NovixAgent AI reads your product catalogue, shipping terms and return policy, and answers the specific question about the specific item, such as sizing, materials or shipping.
Yes, on Pro and up with a connected Shopify store. The agent asks for the order number and the email on the order, checks the pair against Shopify, and replies in the chat with the fulfilment status, carrier, tracking number and estimated delivery.
Yes. When a shopper asks for a category or a feature, matching products appear as inline cards with an image, title, price and a click through to the product. The agent picks these up from your existing product pages, with no tagging or wiring.
Yes. It answers shoppers in their own language without you maintaining translations. Supported languages depend on the underlying AI model.
Most teams are live in minutes. Add your website URL, wait while NovixAgent AI crawls and analyses your content, then drop one line of code into your template.
Live in minutes on your site. 7-day free trial on Starter, Pro, and Business.
Deflect repetitive tier-1 support with an AI agent that answers only from your own docs, escalates the hard ones, and replies in the language the customer writes in.
Use the same grounded AI agent on WhatsApp Business to answer customers, capture leads, keep context, and hand conversations to a live operator.
Turn anonymous website visitors into qualified leads. NovixAgent AI answers questions, qualifies intent, and captures the lead in the conversation.
Visitor questions go unanswered without an agent, and some of those visitors don't come back. 7 days free on Starter, Pro, and Business. Live today. Cancel anytime in the billing portal.