Answers about your firm — general info, not legal advice.
Answers from your firm content: areas of practice, fee structures, office hours, intake process. Its legal assistant template tells the agent to give general information rather than legal advice, to recommend speaking with an attorney about a specific matter, and to offer to arrange that.
Updated
Yes. NovixAgent AI answers only from your firm content: practice areas, fee models, office locations and intake process. Its legal assistant template tells the agent to give general information rather than legal advice, to recommend speaking with an attorney about a specific matter, and to offer to arrange that.
It collects the details your lead form asks for, such as case type, timeline and contact details, then routes the answers to your intake team, who get the case details you configure and can run a conflict check before responding.
Yes. The tone is set once per website by its AI template, and on Pro and up you can edit the agent's instructions to adjust it.
Yes. Intake capture runs around the clock, so after-hours enquiries are no longer lost.
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Deflect repetitive tier-1 support with an AI agent that answers only from your own docs, escalates the hard ones, and replies in the language the customer writes in.
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Turn anonymous website visitors into qualified leads. NovixAgent AI answers questions, qualifies intent, and captures the lead in the conversation.
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